Shipping Policy
Shipping Information
At Ziks Domestics, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
● Orders are typically processed within 1–5 business days after payment is received.
● Orders are processed Monday through Friday, excluding holidays.
● During peak seasons or promotional events, processing times may be extended.
Shipping Times
Estimated delivery times vary depending on the product and destination.
● United States: 7–20 business days
● International Orders: 10–30 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order size, and available shipping methods.
Free Shipping
We offer Free Standard Shipping on orders over $75 within eligible regions.
Tracking Information
Once your order has shipped, you will receive a tracking number via email when available. Please allow up to 72 hours for tracking information to update after shipment.
Multiple Shipments
Because we work with multiple suppliers and fulfillment centers, items ordered together may arrive in separate packages and on different delivery dates.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided and the order has already shipped, additional shipping charges may apply for reshipment.
Delayed Shipments
While we strive to meet estimated delivery times, delays may occur due to:
● Weather conditions
● Carrier disruptions
● Customs processing
● High shipping volumes
● Other circumstances beyond our control
Ziks Domestics is not responsible for shipping delays caused by carriers or events outside our control.
Delivered Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer. If your package is marked delivered but cannot be located, please:
● Check around your property.
● Check with household members or neighbors.
● Contact the shipping carrier directly.
We will gladly assist with carrier investigations when possible, but refunds or replacements are not guaranteed for packages confirmed as delivered by the carrier.
Lost Packages
Packages that are confirmed lost by the carrier may qualify for a replacement, store credit, or refund at our discretion.
Refused or Undeliverable Packages
Orders refused by the customer or returned due to an incorrect address may be subject to return shipping fees, handling fees, and restocking charges. These fees may be deducted from any eligible refund.
Order Changes and Cancellations
Orders may be modified or canceled only before processing begins. Once an order has been processed or shipped, it cannot be canceled and must follow our Return & Refund Policy.
Contact Us
If you have any questions about shipping or your order status, please contact our customer support team through our Contact Us page or by email at: ziksdomestics@yahoo.com or by phone: 501-396-2614