Refund and Returns Policy – Ziks Domestics

At Zeke’s Domestics, we want you to shop with confidence. We offer a 30-Day Money-Back Guarantee on eligible items.

Return & Refund Policy

30-Day Money-Back Guarantee
At Zeke’s Domestics, we want you to shop with confidence. We offer a 30-Day Money-Back Guarantee on eligible items.

Return Eligibility
To qualify for a refund, items must:
● Be returned within 30 days of delivery.
● Be unused, unworn, and in original condition.
● Include original packaging, tags, manuals, and accessories when applicable.
● Not show signs of misuse, abuse, or accidental damage.

Non-Refundable Items
The following items are not eligible for refunds:
● Sale, clearance, promotional, or discounted items.
● Final sale items.
● Personalized or customized products.
● Gift cards.
● Digital products or downloadable content.
● Items returned used, damaged, altered, or missing parts not due to our error.

Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and provide photos of the issue. Upon review, we may provide a replacement, store credit, or refund.

Return Shipping
● Customers are responsible for return shipping costs unless the item was damaged, defective, or shipped incorrectly.
● We recommend using a trackable shipping service for all returns.
● We are not responsible for returns lost in transit.

Refused Deliveries
Orders refused by the customer after shipment may be subject to return shipping charges, restocking fees, and handling fees, which may be deducted from any eligible refund.

Delivered Packages
Packages marked as delivered by the shipping carrier are not considered lost. Customers should first check with household members, neighbors, property management, or the carrier. If a package is marked delivered but not received, we will assist with filing a carrier investigation when appropriate; however, refunds are not guaranteed for packages confirmed as delivered by the carrier.

Refund Processing
● Refunds are issued only after returned items have been received and inspected.
● Once approved, refunds will be issued to the original payment method.
● Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Order Cancellations
Orders may be canceled before processing or shipment. Once an order has shipped, it must follow the standard return process.

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💰 30-Day Money-Back Guarantee
Eligible purchases are protected by our 30-day money-back guarantee. Shop with confidence knowing we’re here to help if there’s an issue with your order.